Microsoft Copilot in Outlook*

• Introduction to Copilot in Outlook: Overview of Copilot's capabilities within Outlook.
• Drafting Emails: Using Copilot to compose and draft emails efficiently.
• Summarising Email Threads: Leveraging Copilot to summarise lengthy email conversations.
• Managing Inbox: Techniques for organising and prioritising emails with Copilot.
• Automating Tasks: Streamlining repetitive tasks with Copilot's automation features.
• Improving Communication: Enhancing email clarity and effectiveness with Copilot's suggestions.
• Scheduling and Calendar Management: Using Copilot to manage appointments and calendar events.
• Best Practices: Tips and strategies for maximising the use of Copilot in Outlook.

*This content is covered in full detail in our Microsoft 365 Copilot for Business Users course

Inbox 

• Send & Receive Messages
• Keyboard shortcuts
• Hints & Tips from the experts
• Reply & Forward
• Check for New mail
• Instant Search Options
• Send Options
• BCC, CC
• Out of Office settings
• Personal Address Book
• Flags, Categories
• Auto-signature
• Check Names
• Categories
• View / Clean-up / Ignore Conversations
• Clear Autocomplete list
• Quick Steps
• Views, columns, panes, conditional formatting
• Focused Inbox
• Attachment options inc 365 Cloud links

• Favourites
• Sub Folders
• Public Folders
• Personal Folders
• Finding Items
• Views
• Filtering

• AutoArchiving
• Archiving
• Expired Items

Rules

• Quick rules
• Detailed rules
• Managing rules

People

• Address books
• New Group (365 Group)
• New contact Group (Distribution list)

Calendar 

• Creating Appointments
• Recurring, Tentative, Busy
• Copying an Appointment
• Moving an Appointment
• Appointment Reminder
• Editing an Appointment
• Deleting an Appointment
• Creating an Appointment from a Task
• Shared Calendars
• Calendar Permissions
• Taskpad
• Meeting Planner
• Changing Meetings
• Autopick
• Creating a Meeting from a contact
• Changing a Meeting after sending invite
• Automatically Accept or Decline Responding
• to Meetings
• Customising Calendar
• Setting Up Calendar
• Holidays
• Displaying Calendar to Others
• Working with Teams meetings

• Using Outlook on Devices / Smart Phones / Tablets
• Outlook Apps on iPad / Android
• Microsoft OneDrive
• Working within a SharePoint environment
• Working with 365 Outlook Online
• Obtain a Hotmail Account
• Teams

• Create
• Sort & Prioritise
• Recurring Tasks
• Tracking Tasks
• Category Names for Tasks
• Assigning Tasks to Others
• Working with 365 To Do App
• 365 Planner App